Let's Communicate about Communicating

When:  May 17, 2023 from 12:00 to 13:00 (ET)

This complimentary webinar is brought to you by the Dietitians Australia Education Centre and Guild Insurance (2023). 

17 May 2023 at 12:00pm - 1:00pm (AEST, Canberra/Sydney/Melbourne/Brisbane time)
17 May 2023 at 11:30am - 12:30pm (ACST)
17 May 2023 at 9:00am - 10:00am (AWST)

Everyone communicates all day, every day, using so many different styles and formats. Quite often we’re communicating without realising or consciously thinking about it. 

On the one hand, this means we’re very experienced at communicating, so should be pretty good at it. However, it also means we too often don’t think about how well we’re communicating and what we could be doing to improve how we do it. 

Guild’s claims experience shows that communication is a factor in almost all complaints against professionals. It might not be the core of the complaint, but when we dig deeper, we can see that it’s contributed.

This session will explore some of the common misconceptions and pitfalls with communication while providing practical tips for improvement. 


Christie Boucher (Risk Services Manager at Guild Insurance) has 25 years’ experience as an educator having started her career as a secondary school health and physical education teacher. For more than 15 years Christie’s career has been focused on developing risk management education resources and programs for various professionals. Christie has a keen interest in the role education can play in managing risk by raising awareness and changing behaviour.

This webinar is worth 1 CPD hour. CPD logs will be update automatically in the days following the event. 

Webinar access details will be sent out via email on 16 May 2023. The webinar recording will be emailed to registrants within 1-3 business days of the live event. 

DA Members: $0 | Non-Members: $35